Privacy Policy
Privacy Policy
This Privacy Policy explains how Crestwalk collects, uses, and protects users’ personal information.
Data Collection and Use
Crestwalk collects and uses personal information when users register on the website or place an order. This information is used exclusively for order processing, customer account creation (when applicable), and to provide a personalized shopping experience.
When registering, users may be asked to provide their first name, last name, email address, and a password to access their account.
Newsletter
Users may voluntarily subscribe to the Crestwalk newsletter to receive updates about promotions, new products, and special offers.
Subscriptions can be canceled at any time by clicking the unsubscribe link included in each email or by replying STOP to any marketing SMS message received.
Cookies
The Crestwalk website uses cookies to improve browsing experience, enable account login, and store user preferences.
Crestwalk may also use analytics cookies (such as Google Analytics) and third-party remarketing cookies to display personalized advertisements and offers.
Users can disable cookies through their browser settings. However, some website features may not function properly if cookies are disabled.
Access to Personal Data
Personal data is protected by Crestwalk through appropriate physical and electronic security measures. Access is limited to internal departments responsible for order processing, marketing, and customer support.
Third-party service providers may process personal data only when necessary to perform services such as payment processing or order delivery, and always in compliance with applicable data protection laws.
Crestwalk is not responsible for any personal information voluntarily shared by users in public spaces or social media platforms.
User Rights
Users have the right to access, update, or request deletion of their personal data at any time through their account settings or by contacting Crestwalk directly.
Certain data required to complete transactions or comply with legal obligations cannot be deleted until those obligations are fulfilled.
Personal data is stored only for as long as necessary to manage customer accounts, process orders, and comply with legal retention requirements.
Contact
For privacy-related questions, data deletion requests, or any concerns regarding personal data, users may contact Crestwalk via the email address listed in the website’s contact section.